How to manage risks and crises a company is continuously beset from? How to draw out the most of company resilience when facing an accident that may severely jeopardize projected service/product outputs,or even compromise the business subsistence itself?
According to such interrogatives, the advice of TQM professionals focusses on both processes and products and reengineers those by means of management system integration:
• Risk Assessment and Risk Management according to ISO 31000 and ISO 31010
• Information Security Management System according to ISO / IEC 27001
• Business Impact Analysis, Business Continuity Plan and Business Continuity Management System, developed according to ISO 22301 (societal security) or ISO 28000 (security risk management for the supply chain).
Besides, the following services are also deliverable by TQM about Software Quality
• Software Quality Assurance
• C.M.M. (Capability Maturity Model)