By providing audit services, TQM enables companies to meet both internal and external information demand, with the guarantee of gathering reliable onsite evidences and contributing directly to the transparency and corporate credibility conveyed to customers, suppliers, regulators, shareholders and investors. Therefore, it represents an important lever in a global market where no competitive advantage is costing nothing and reputation assets are worth like gold. At this stage, TQM bolsters customer companies through such an independent evaluation process that concludes with a reported compliance verification against several well-determined criteria.
In particular, TQM develop a company potential assessment in the pursuit of the maximum harnessing of resources counting on a wide set of integrated first-party audit services (i.e. consultancy and support for internal company audits) and second-party (customer inspections on suppliers) to verify the customer’s requirement fulfillment as well as the compliance with standards:

1st and 2nd party Management System audit
Standard Customer Audit
Product Audit
Production Processes Audit
Supplier Qualification Audit
Dealer Network Audit
Guarantee Audit
Mystery Shopping
Mystery Repair

Inspections, assessments and expert reports on specific customer needs.