Structured change is the key word today in order to be competitive on the market and preserves the right balance between processes, governance, metrics and behaviours. The strong market orientation towards technology, globalization and growing economic interconnections constantly increases the performance baseline discerning who survives the industry challenges and who does not. Change is not an option as it affects even leading companies already occupying a dominant market position. This is why only those who get equipped to stand this fierce rivalry and who are able to adapt swiftly to the most mutable competitive conditions eventually win. The first step of this process consists in a thorough assessment of company present situation on the top of which to base pillars of change.

TQM ASSESSMENT SERVICES:

1. ORGANIZATIONAL CONSULTING
   Strategic planning
   Organizational Analysis and Management Control
   Balanced Score Card
   Problem Solving
2. PROJECT MANAGEMENT
3. LEAN SIX SIGMA METHODOLOGY
   Application of statistic techniques to measure process performances and improve their key indexes with the final purpose of reducing variability to increase profitability.
4. “EXCELLENCE MODELS”
   T.Q.M. (Total Quality Management)
   W.C.M. (World Class Manufacturing)
5. TECHNIQUES FOR REDEFINING BUSINESS PROCESSES
   B.P.R.
   Benchmarking
6. BUSINESS AREAS AND STRATEGIES
   C.R.M.
   S.R.M.
   SUPPLY-CHAIN
   P.D.M. (Product Development Management)
   P.L.M. (Product Lifecycle Management)
7. SOCIAL RESPONSIBILITY
   C.S.R. – Corporate Social Responsibility